Terms & Conditions

1. Handmade Products

All our products are handmade. Due to the handmade nature of the products, slight variations in size, shape, color, texture, and finish may occur. These differences are minimal and should be considered a natural characteristic of handmade products.

2. Material

All products are made using Polystone Fiber and are manufactured with proper finishing and quality standards.

3. Product Images

The product images shown to customers are AI-generated images for representation purposes. Therefore, there may be slight variations in the actual product’s color, texture, finish, or other visual details compared to the images shown.

4. Delivery Across India

We provide delivery services across India. However, once the product has been dispatched and handed over to the delivery/courier service, we are not responsible for any breakage, damage, or loss that may occur during transit.

5. Free Delivery & Inclusive GST

We offer completely free delivery on all orders across India. There are no additional shipping charges. Furthermore, all our product prices are inclusive of GST. No extra taxes or hidden fees will be added to your total amount at checkout.

6. Partial COD & Advance Payment Terms

For Partial COD orders, a 30% advance payment is collected towards courier, shipping, handling, and order-processing charges. Please note that this advance amount is non-refundable in case the order is canceled, refused, or returned for any reason. Any returns, replacements, or refunds will be subject to our standard Return & Refund Policy and applicable laws.

7. Acceptance of Terms

By checking the “I Agree to Terms & Conditions” box at checkout and placing an order, the customer acknowledges and agrees to all the above terms and conditions, including our Partial COD payment terms, delivery policies, and the possibility of minor variations in handmade products.