Terms & Conditions
Welcome to Harmony Art & Crafts. These Terms & Conditions govern your use of our website and any purchase you make from us. By accessing our website, browsing our products, or placing an order, you agree to be bound by these terms in full. Please read them carefully before using our platform.
If you do not agree with any part of these Terms & Conditions, we kindly request that you do not use our website or place an order with us.
1. About Us
Harmony Art & Crafts is a premium home and garden decor brand based in India. We specialize in meticulously crafted indoor and outdoor water fountains, along with an exclusive range of home and garden decor including plants, pots, planters, decorative stones, and premium animal statues. We offer our wide range of products through our official website.
- Business Name: Harmony Art & Crafts
- Address: Khasra No. 875, Near Royal Enfield Service Center, Rithala, New Delhi – 110089, India
- Call: +91 78389 39636 | +91 78389 39600
- Customer Care: +91 81305 09950 | +91 99716 62445
- Email: harmonyartandcrafts@gmail.com
- GSTIN: 07ACSPV9784A1ZT
2. Acceptance of Terms
By visiting, browsing, or making a purchase on our website, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the revised terms.
3. Products & Product Information
Harmony Art & Crafts makes every effort to display accurate product information, including dimensions, materials (such as stone, polyresin, and fiberglass), features, and images. However, because many of our fountains, stone planters, and animal statues are handcrafted and feature natural variations, there may be minor differences in color, texture, or finish between the product image shown online and the physical product you receive. These variations are a mark of authenticity and are not considered defects.
4. Pricing & Availability
All prices on our website are listed in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise. Prices are subject to change without prior notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at the incorrect price.
5. Orders & Order Confirmation
When you place an order, you are making an offer to purchase the selected products. Your order is confirmed only after you receive an official order confirmation email or message from us. We reserve the right to refuse, cancel, or limit any order at our sole discretion.
6. Payment Terms
We accept payments through all major online secure payment methods available at checkout. All online payments are processed through secure, trusted third-party payment gateways. We do not store your card details, UPI information, or net banking credentials on our servers.
7. Shipping & Delivery
All orders are processed and dispatched with the utmost care, using secure packaging to ensure damage-free transit. We deliver across India. Delivery timelines may vary depending on your location and the size/weight of the fountains and large garden decor items.
8. Quality Assurance & Order Finality
At Harmony Art & Crafts, our primary goal is to deliver pristine, meticulously crafted decor directly to your doorstep. Because our premium fountains, planters, and large decor pieces are highly intricate and require specialized transit care, every item undergoes a rigorous quality check and secure packaging process before leaving our facility.
To preserve the integrity, authenticity, and exclusivity of our inventory for every customer, all orders are processed as final sales upon dispatch. We highly encourage reviewing all product dimensions, materials, and specifications thoroughly prior to placing your order to ensure it perfectly complements your space.
9. User Conduct & Prohibited Activities
By using our website, you agree not to engage in any unlawful, fraudulent, or harmful activities, including placing fake/malicious orders, copying our product designs or content without permission, or posting defamatory reviews.
10. Intellectual Property
All content on this website, including images, brand logos, product designs, and text, is the exclusive intellectual property of Harmony Art & Crafts. Unauthorized use, reproduction, or distribution may result in legal action.
11. Disclaimer of Warranties
Harmony Art & Crafts provides its website and products on an "as is" basis. We make no warranties, expressed or implied, regarding the operation of the website or the information, content, or materials included.
12. Limitation of Liability
Harmony Art & Crafts shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount you paid for the specific order in question.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.